Customer experience / BPO



Year of investment

2019 (Majorel)

1999 (first investment)


Teleperformance is a global leader in CX (Customer Experience). With a workforce of over 410,000 employees and a revenue of 8.2 billion euros in 2022, the company provides high-quality customer service solutions to the world's largest enterprises.

Teleperformance's extensive network spans 91 countries, making it a key player in the industry. This global reach ensures that localized and culturally sensitive solutions are readily available to meet the diverse needs of clients.

The company demonstrates its commitment to innovation and technology through the utilization of automation solutions, data analytics, and digital technologies. Teleperformance also pledges to integrate and deploy new technologies such as artificial intelligence, providing clients with the opportunity to optimize their processes.

Teleperformance is dedicated to delivering excellence, focusing on improving customer satisfaction to drive business growth through an exceptional customer experience. Teleperformance provides the experience, resources, and capabilities necessary to meet and exceed customer service needs, allowing clients to focus on their core business.

The company has been listed on Euronext Paris since January 2007. In April 2023, Teleperformance announced its acquisition project of Majorel. The merger between the two entities will generate approximately 12 billion dollars in revenue (pro forma 2023), thereby strengthening their presence in the world's major economies.

Following the acquisition of Majorel, Saham became one of the main shareholders of Teleperformance and a member of the Board of Directors.